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Refund Policy

When you get your money back, how to ask, and how long it takes.

Last updated: October 19, 2026

This Policy explains when and how money paid to AngelWorld comes back. It complements the Terms of Service and follows the Brazilian Consumer Protection Code (Law No. 8,078/1990).

1. The short version

Bought it, did not like it, within 7 days: full refund, no questions. After that, cancel whenever you want and you stop being charged.

2. Right of withdrawal, 7 days

Because every purchase here happens online, you may cancel within 7 (seven) calendar days from payment or from the release of access, whichever is later, under art. 49 of the Consumer Protection Code.

In that window the refund is full and needs no justification, even if you already used the product. Access ends when the refund is processed.

3. How to request

  • Email contato@angelworld.site with the subject "Refund", or call +55 (84) 99682-6786;
  • Tell us the email used in the purchase and the date;
  • We confirm within 2 business days and tell you the processing time.

4. How long it takes

  • Pix: up to 5 business days, back to the account that paid;
  • Credit card: reversal requested within 5 business days, appearing on your statement according to the issuer's calendar, usually 1 or 2 billing cycles.

How fast it shows up on a card statement is decided by your bank and is outside our control.

5. Subscriptions

  • Cancel at any time, inside the product or by email, with no penalty;
  • Cancellation stops the next charge. The period you already paid for continues until its end, with access kept;
  • We do not refund partial months already in use, except within the 7-day window;
  • We never charge a cancellation fee and never require a phone call to cancel.

6. After the 7 days

Outside the withdrawal window there is no automatic right to a refund. But if the product did not work as described, or an outage on our side stopped you from using what you paid for, write to us. We look at it case by case and we would rather return the money than keep an unhappy customer.

7. Exceptions

  • Account suspended for breach of the Terms, such as sharing or reselling access;
  • Repeated refund requests from the same person, in a pattern of abuse;
  • False information given at purchase.

8. Card disputes

Talk to us before opening a dispute with your bank. A direct refund is almost always faster. Disputes opened without prior contact are answered with the purchase and access records.

9. Contact

contato@angelworld.site or +55 (84) 99682-6786, Monday to Friday, 9am to 6pm (Brasilia time). Answered within 2 business days.